Disabling it will result in some disabled or missing features.
It's less then 2 years old and I have to Change the Abode Rod and the company says it is not under warranty.
He really knows his stuff -- he gave us a simple, clear, logical answer and the problem was immediately fixed.
Funny.
So right now I'm $504 dollars in, with another $350 if I want to get it done. Customer service is horrible, they won't return your emails or calls, they brush you off and make excuses. Warranty claims would be submitted through the service professional repairing or replacing your water heater. We paid less than this for a new heater with the energy incentives.
I was replacing a tank already on warranty, and the new tank had a leak. I called over 20 companies and I finally got one to help. It was great except for a constant clicking sound that kept waking me up at night.
I wish there was a way that Bradford White would fix this issue but they refused. However, the new valve doesn't work for more than a few months! Bradford White does nothing for its customers. Now I have a $2,000 installation for another hot water heater. To contact Customer Service for any other reason, please use the Contact Us form. really went downhillI have a GeoSpring Water heater (formerly GE, now Bradford White). He called bw and they told to swap that out. Wtf. Alissa B. Scottsdale, AZ. You can call The Bradford Exchange at (866) 503-9057 toll free number, write an email, fill out a contact form on their website www.bradfordexchange.com, or write a letter to The Bradford Exchange Online, 9333 N. Milwaukee Avenue, Niles, Illinois, 60714, United States. Cool.
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The total would have been $854.
Bradford White Corporation consumer reviews, complaints, customer service. The first two times, we didnt get much help, in fact we got 'non-answers' and in one case, attitude. Skip to Main Content Skip to Quick Reorder. My last hot water heater lased 20 years. They should be ashamed of themselves, I know I would if I had half a conscious ripping people off. Contact The Bradford Exchange customer service. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books.
I had a Bradford White heater fail (tank leak) and the guy who installed it handled the warranty for me - no charge to replace the hot water heater and like 100 or 150 to install - we always have a few little jobs for him to do too so not a good metric IMO...The Temperature and Pressure valve on the Bradford White water heater that I had installed just over 2 years ago failed and started to leak. The first tank took three extra hours to trouble shoot, drive to pick up a replacement valve (customers live 30 min away from my wholesaler), drain the previous tank, etc. Personal Checks .
We have already spent about $800.00 replacing this valve. called Bradford White, nothing because it's past the warranty. Worst customer service ever with zero integrity. Contact your installer or find a contractor. On top of having to get somebody to deliver me the new valve, it took an extra hour and a half to install the tank. In the time we have had it, we have had to replace the universal gas control valve six times. It's a really long story, but we started getting the dreaded "filter alarm" issue, which is known to support.
6. I have to pay for the part and service order.
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