Use our fare calculator for a fare estimate and see how much a Lyft ride costs compared to a taxi cab or a shuttle to local airports. We have a team of dedicated specialists who manage and promptly respond to all legal requests received from law enforcement agencies.To submit a request to the Lyft Law Enforcement Response Team (LER), law enforcement or government agencies conducting criminal investigations should submit their request through the This system is the central place for law enforcement to securely submit requests to our LER Specialists. In recognizing the needs of law enforcement agencies, we have streamlined the process by which law enforcement can obtain information from Lyft by providing a dedicated online system for law enforcement officers to submit lawful requests for data, track requests, and obtain responsive data from Lyft.

Lyft’s background checks are provided by a third-party company and include a Canadian Criminal Record check of the Royal Canadian Mounted Police databases.

Requests from Canadian law enforcement organizations for user information related to Lyft’s Canadian operations may submit requests for user data directly to LER@lyft.com. Box 49314, Suite 2600, Three Bentall Centre, Vancouver BC, V7X 1L3 Canada Phone number: (415) 475-8459 Agency Contact Person: Lyft Canada Inc. Local Address: 595 Burrard Street, P.O. Exceptions to these requirements may be available for emergency and exigent requests, where a user has provided consent, or - for requests that do not require a warrant - where other legal or regulatory standards apply. If your area is served by the Ontario Provincial Police (OPP), visit the closest detachment and bring this letter from Lyft. Download the app, and get a ride from a friendly driver within minutes.

Information requests from countries where Lyft doesn't operate should proceed pursuant to the relevant Mutual Legal Assistance Treaty (MLAT) or comparable process, such as letters rogatory.Requests from Canadian law enforcement organizations for user information related to Lyft’s Canadian operations may submit requests for user data should be submitted via our online form . Some general principles are set forth here, but may not apply in every case.We require valid and sufficient legal process before disclosing any business records.

Lyft is a technology company that operates an application, website, and technology platform which provides a marketplace where persons who seek transportation to certain destinations (“Riders”) can be matched with transportation options to such destinations. To help us assist you faster, please avoid submitting multiple requests.

How frustrating it is when you are forced to wait for taxis or if you are forced to travel via jam-packed transport services? If using the platform to request ride from a driver, both the rider and driver receive a copy of the fare receipt.

Our Support team is available 24 hours a day, 7 days a week.

Lyft will evaluate all requests for Canadian user data consistent with U.S. and Canadian law, as appropriate, and Lyft’s policies.

Company profile page for Lyft Inc including stock price, company news, press releases, executives, board members, and contact information We store and maintain information as described in our . Inquiries regarding Lyft’s response process or requests involving emergencies or exigent investigations, as defined by Lyft’s Law Enforcement Guidelines, may be emailed directly to Canadian authorities don't need to go through the Mutual Legal Assistance Treaty (MLAT) process for requests for basic identifying information about riders or drivers as long as proper and valid process is issued under Canadian law.Lyft reserves the right to direct requesters to the MLAT process depending on the type of user information requested. An important message to our community: Our Support team is available 24 hours a day, 7 days a week.

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