I love all my other doctors, my heart doctor who is concerned, order the blood test and the poop test. I called again and they said they would refund me my two over charges of $30.00. Enclosed you will find copies of timely proof of payment for January, February and March 2019.I would appreciate it if you can adjust my account accordingly. Yet each time there were still various details so inaccurate. "Ricky" account service rep "manager" very rude, ignorant, asked "would you like fries with that"- clearly an indication of his work history- and probably where he should have stayed working.I have had mostly positive experiences with WellCare customer service.I went for a flu shot yesterday and the pharmacist said I had the wrong birthday. Call Customer Service to answer any questions you have at 1-800-288-5441 (TTY 1-877-247-6272).
I can't imagine what claimed request of mine they would be working on as I have not contacted them. which does not cover the over charge. After 20 minutes my phone died and I'm pretty sure she did that on purpose.I signed up online for next year and when I picked my family doctor he was in the network and so were my other Drs. Today I received a letter saying that I had requested SS take the monthly charge out of my SS beginning August 1.
Either your workers are incompetent or your machines aren't working. It was extremely difficult to understand the agents, it appeared they had little command of the English language or your company policy and procedure. On my last visit Monday, December 3rd., she said nothing was wrong with my mouth. My card was listed as not authorized.
I tried calling you corporate line and got the same results, MUSIC. It also works with CVS. I love all my other doctors, my heart doctor who is concerned, order the blood test and the poop test. He gave my left should a shot and I have not had any problems. When the customer service representative came back on the phone, I was informed there were system issues.
Wellcare PO Box 75510 Chicago, Illinois 60675-5510.
WellCare Media Relations 1-813-290-6208. Than for some unknown and unrequested reason Well Care told SS to start taking $15.00 out of my SS monthly payment.
I then was receiving letters with completely inaccurate details of the grievance itself. I would write back with the correct info and would enclose what was sent to me. I need these documents for our records at New Jersey Healthcare Specialists. Wish to have a primary doctor named, Dr. Zanira Fazal, she works at 701 So. On my last visit Monday, December 3rd., she said nothing was wrong with my mouth. It was extremely difficult to understand the agents, it appeared they had little command of the English language or your company policy and procedure.
Box 31372 Tampa, FL 33631-3372.
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